This Privacy Policy explains how Pergola Installer collects, uses, stores, protects, and shares information when you visit our website, request a quote, contact our team, schedule a consultation, opt in to SMS messages, or use our pergola installation, maintenance, repair, and outdoor living services.
Last Updated: 2026
Pergola Installer respects your privacy and is committed to protecting the personal information you share with us. This policy applies to information collected through our website, contact forms, quote forms, phone calls, text messages, emails, advertising campaigns, and direct communication with our team.
By using our website, submitting your information, requesting a quote, contacting us, or opting in to receive communications from us, you agree to the practices described in this Privacy Policy.
We may collect personal, contact, communication, and project-related information that you voluntarily provide when requesting a quote, booking a consultation, asking questions, opting in to SMS messages, or communicating with our team.
We may also collect basic technical information when you visit our website, such as your browser type, device type, IP address, pages visited, forms submitted, and general interaction with our website.
We use your information to respond to your inquiries, prepare accurate estimates, schedule site visits, provide customer support, improve our services, and communicate with you about your pergola project.
When you provide your mobile phone number through our website, quote form, contact form, phone call, text message, email, or other communication method, you may have the option to consent to receive SMS text messages from Pergola Installer.
SMS messages may include quote follow-ups, appointment scheduling, consultation reminders, project updates, estimate questions, customer support messages, service-related notifications, and promotional or marketing messages related to pergola products and services.
By opting in to receive SMS messages, you authorize Pergola Installer to send text messages to the mobile number you provided. Message frequency may vary depending on your inquiry, appointment status, project status, and communication with our team.
Message and data rates may apply. Your mobile carrier may charge you depending on your wireless plan. Mobile carriers are not liable for delayed or undelivered messages.
You may opt out of SMS messages at any time by replying STOP to any text message from us. For help, you may reply HELP, call us at (908) 772-8189, or email us at [email protected].
Pergola Installer does not sell, rent, trade, or share SMS opt-in information, mobile phone numbers, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.
Your SMS opt-in information is used only to communicate with you about Pergola Installer services, quote requests, appointments, project updates, customer support, and related business communication.
We may use trusted service providers or communication platforms to help deliver our SMS messages, but these providers are only permitted to use the information as needed to provide messaging services on our behalf and are not allowed to use your SMS opt-in information for their own marketing.
When you submit your contact information, call us, email us, request a quote, or schedule a consultation, you authorize Pergola Installer to contact you by phone, text message, or email regarding your inquiry, appointment, quote, project status, service updates, and related business communication.
You may opt out of promotional text messages at any time by replying STOP. You may opt out of marketing emails by using the unsubscribe option if available or by contacting us directly. Service-related or transactional communication may still be necessary for active projects, appointments, customer service, or legal/business purposes.
Our website may use cookies, tracking pixels, analytics tools, advertising pixels, and similar technologies to understand how visitors interact with our website, improve our marketing, and improve the user experience.
Cookies and tracking tools may be used by Pergola Installer or third-party platforms such as website analytics providers, advertising platforms, CRM tools, or website service providers.
You can disable cookies through your browser settings, but some parts of the website may not function properly. You may also adjust privacy settings through your browser, device, or advertising platform preferences.
We do not sell your personal information. We may share limited information only when necessary to operate our business, provide services, manage communication, schedule appointments, process leads, improve marketing, or comply with legal obligations.
Any third-party service providers we use are expected to handle information only as needed to provide services to Pergola Installer and to protect information according to reasonable privacy and security standards.
If you send us project photos, videos, measurements, plans, drawings, or property details, we use them to understand your project, prepare recommendations, estimate pricing, schedule consultations, and provide service.
We will not intentionally publish identifiable private property photos, videos, or project details for marketing purposes without appropriate permission.
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, text message, email system, or electronic storage system can be guaranteed to be completely secure. You should avoid sending sensitive personal or financial information through unsecured communication channels.
We may retain your information for as long as necessary to provide services, manage customer communication, maintain business records, comply with legal obligations, resolve disputes, support future service or warranty needs, and maintain accurate quote or project history.
When information is no longer needed, we may delete, archive, or securely store it according to our business needs and legal requirements.
You may contact us to request access, updates, corrections, or removal of certain personal information from our active communication systems, where applicable and where legally required.
To make a privacy request, call us at (908) 772-8189 or email us at [email protected]. We may need to verify your identity before completing certain requests.
Our website may include links to third-party websites, tools, maps, payment platforms, scheduling tools, or other external services. We are not responsible for the content, privacy policies, security, or practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or platforms you visit.
Our website and services are intended for adults, homeowners, property owners, business owners, and authorized decision-makers. We do not knowingly collect personal information from children under the age of 13.
Our SMS program and business communication are intended for users who are 18 years of age or older, or users who have permission from a parent or legal guardian.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website, services, or communication channels after updates means you accept the revised policy.
If you have questions about this Privacy Policy, SMS communications, privacy choices, or how your information is handled, please contact us using the details below.